Refund policy

30-day money-back guarantee

We offer a 30-day money-back guarantee on center listing subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. Refunds are processed by our payment provider, Paddle.

California recovery connect uses Paddle as Merchant of Record for center listing subscriptions. Our purchases are also subject to Paddle's Refund Policy and applicable statutory consumer rights. Paddle's policy provides a 14-day cancellation and refund request period where applicable, and our 30-day guarantee gives you longer to change your mind. See the linked policy for eligibility, digital-service provisions and rights in your location. Nothing on this page removes rights required by law.

How to request a refund

Visit paddle.net to contact Paddle about your order. Provide your purchase email, receipt or transaction reference and the reason for your request. Paddle handles requests, communicates the outcome and returns approved refunds to the original payment method.

Recurring subscriptions

Center subscriptions bill $20 USD every week per center, plus applicable tax. Cancel your subscription to stop future renewals. Cancellation is separate from requesting a refund and ends paid directory and Featured benefits immediately. Contact Paddle if you need assistance with a recurring charge or cannot access subscription management.